Returns & Exchanges

At Trademaster, we stand behind the quality of our home improvement products and offer a 30-day return window for items in their original packaging. Whether you ordered the wrong hardware or changed your mind on a fixture, we are here to ensure your project stays on track.

1

Initiate Your Request

Log in to your Trademaster account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully pack the items in their original manufacturer packaging, ensuring all manuals, hardware kits, and protective inserts are included to avoid restocking fees.

3

Ship to Warehouse

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup for oversized home goods.

4

Quality Inspection & Refund

Once our warehouse team verifies the condition of your return, we will process your refund to the original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing